PSBs' Record Profit: Growth or Customer Cost?

India’s Public Sector Banks Posted Record Net Profit of ₹85,520 Crore In First Half FY25

Indian public sector banks (PSBs) have collectively posted a record net profit of ₹85,520 crore in the first half of FY25. This significant surge reflects strong economic growth, improved credit quality, and higher interest income. However, there’s growing scrutiny over how these banks generate revenue, especially through minimum balance penalties.

🏋️‍♀️ Why Are Public Sector Banks Thriving?

The remarkable profit of ₹85,520 crore in H1 FY25 is driven by:

  1. Economic Recovery: Post-pandemic recovery has led to increased borrowing and repayment activity.
  2. Lower NPAs: Reduced Non-Performing Assets (NPAs) due to better loan recovery and resolution processes.
  3. Higher Interest Margins: The rise in interest rates boosted net interest income for banks.

However, there’s a flipside to this success: fee-based income from penalties for not maintaining minimum balances.

💰 Minimum Balance Penalties — A Hidden Revenue Stream

In the last five years, public sector banks have collected over ₹8,500 crore in penalties for non-maintenance of minimum balances. This raises questions about fairness and financial inclusivity.

Notable Case Law: State Bank of India (SBI) Initiative

The State Bank of India (SBI) led the way by eliminating minimum balance penalties in 2020, benefiting over 44 crore customers. This move set a precedent, prompting discussions on whether all PSBs should follow suit.

🛡️ Impact on Customers

  • Financial Inclusion: Eliminating penalties supports low-income individuals.
  • Trust & Accessibility: Helps build trust in the banking system and ensures everyone can maintain a bank account without fear of penalties.

🫠 What’s Next for PSBs?

Given the record profit margins, it’s time for all public sector banks to reconsider such penalties. Eliminating minimum balance fees can boost customer goodwill without significantly impacting profits.